Terms & conditions
Last updated: 01/01/2025
Introduction
Introduction
These Terms of Service ("Terms") govern your use of the services provided by Home and Heart Property Solutions ("we," "our," "us"). By engaging with us for the purchase of a house and land package, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.
These Terms of Service ("Terms") govern your use of the services provided by Home and Heart Property Solutions ("we," "our," "us"). By engaging with us for the purchase of a house and land package, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.
1. Services Provided
1. Services Provided
Home and Heart Property Solutions offers a range of services including, but not limited to:
● Assisting clients with the purchase of house and land packages in Queensland.
● Providing referrals to finance brokers, conveyancers, solicitors, accountants, financial advisors and other related professionals.
● Coordinating with builders and other partners involved in the process.
● Supporting the purchase process from initial inquiry to post-purchase support.
Home and Heart Property Solutions offers a range of services including, but not limited to:
● Assisting clients with the purchase of house and land packages in Queensland.
● Providing referrals to finance brokers, conveyancers, solicitors, accountants, financial advisors and other related professionals.
● Coordinating with builders and other partners involved in the process.
● Supporting the purchase process from initial inquiry to post-purchase support.
2. Eligibility
2. Eligibility
To use our services, you must:
● Be at least 18 years of age.
● Have the legal capacity to enter into binding contracts.
● Be an Australian resident or have the legal right to purchase property in Australia.
To use our services, you must:
● Be at least 18 years of age.
● Have the legal capacity to enter into binding contracts.
● Be an Australian resident or have the legal right to purchase property in Australia.
3. House and Land Packages
3. House and Land Packages
All house and land packages are subject to availability. Home and Heart Property Solutions works with various builders, and the availability of specific properties may change without notice. We aim to provide accurate and up-to-date information, but we do not guarantee the availability or pricing of specific properties.
All house and land packages are subject to availability. Home and Heart Property Solutions works with various builders, and the availability of specific properties may change without notice. We aim to provide accurate and up-to-date information, but we do not guarantee the availability or pricing of specific properties.
4. Pricing and Payments
4. Pricing and Payments
● Pricing: The price of the house and land package is provided by the builder, and Home and Heart Property Solutions acts as an intermediary. Prices are indicative and may be subject to change based on builder availability, land registration timelines, and market conditions.
● Payments: All payments for the house and land package are made directly to the builder, not to Home and Heart Property Solutions. Our services remain free of charge to you, and we are compensated through marketing budgets paid by the builder. Refer to your contracts for payment schedules.
● Deposit: A deposit may be required to secure your property, and this deposit will be handled according to the builder's policies.
● Pricing: The price of the house and land package is provided by the builder, and Home and Heart Property Solutions acts as an intermediary. Prices are indicative and may be subject to change based on builder availability, land registration timelines, and market conditions.
● Payments: All payments for the house and land package are made directly to the builder, not to Home and Heart Property Solutions. Our services remain free of charge to you, and we are compensated through marketing budgets paid by the builder. Refer to your contracts for payment schedules.
● Deposit: A deposit may be required to secure your property, and this deposit will be handled according to the builder's policies.
5. Process and Timeline
5. Process and Timeline
● Step 1 – Initial Consultation: You will meet with our team for a Goal Clarification Consultation.
● Step 2 - Eligibility: You will meet with a finance broker to assess your eligibility and financial position.
● Step 3: Report preparation. We will submit a report to selected builders to ensure they present properties appropriate to your needs and budget.
● Step 4 – Expression of Interest: You will complete an expression of interest for the property you wish to purchase.
● Step 5 – Contract Signing: After seeking legal advice and reviewing all details, contracts will be signed with the builder and the developer. A deposit is normally payable at this stage.
● Step 6: Land Registration: The ownership of the block will move to you, and the builder will commence construction. Be prepared for delays in registration. This is frequently the case, and is out of the builders, the developers and our control.
● Step 7 – Completion and Handover: Upon completion of the house, we can refer you to trusted rental agents who will guide you to your tenant.
● Step 8 – Portfolio Building: If you wish to build a property portfolio, we can work with your broker to help facilitate further purchases.
While we aim to provide timely and efficient services, timelines for construction, land registration, and other factors may vary depending on the builder and external conditions.
● Step 1 – Initial Consultation: You will meet with our team for a Goal Clarification Consultation.
● Step 2 - Eligibility: You will meet with a finance broker to assess your eligibility and financial position.
● Step 3: Report preparation. We will submit a report to selected builders to ensure they present properties appropriate to your needs and budget.
● Step 4 – Expression of Interest: You will complete an expression of interest for the property you wish to purchase.
● Step 5 – Contract Signing: After seeking legal advice and reviewing all details, contracts will be signed with the builder and the developer. A deposit is normally payable at this stage.
● Step 6: Land Registration: The ownership of the block will move to you, and the builder will commence construction. Be prepared for delays in registration. This is frequently the case, and is out of the builders, the developers and our control.
● Step 7 – Completion and Handover: Upon completion of the house, we can refer you to trusted rental agents who will guide you to your tenant.
● Step 8 – Portfolio Building: If you wish to build a property portfolio, we can work with your broker to help facilitate further purchases.
While we aim to provide timely and efficient services, timelines for construction, land registration, and other factors may vary depending on the builder and external conditions.
6. Charity Donations
6. Charity Donations
For every house and land package completed, a $1,000 donation will be made to a charity of the purchaser's choice. The donation will be processed by Home and Heart Property Solutions once the builder pays our invoice.
For every house and land package completed, a $1,000 donation will be made to a charity of the purchaser's choice. The donation will be processed by Home and Heart Property Solutions once the builder pays our invoice.
7. Builder Relations
7. Builder Relations
Home and Heart Property Solutions partners with selected, reputable builders. However, we are not responsible for the quality of the construction, delays, or issues arising from the builder's work. All concerns related to the construction should be addressed directly with the builder.
Home and Heart Property Solutions partners with selected, reputable builders. However, we are not responsible for the quality of the construction, delays, or issues arising from the builder's work. All concerns related to the construction should be addressed directly with the builder.
8. Limitation of Liability
8. Limitation of Liability
To the fullest extent permitted by law, Queensland House and Land Solutions shall not be liable for any indirect, special, consequential, or punitive damages arising from the use of our services or the purchase of house and land packages, including delays, quality issues, or changes in pricing.
To the fullest extent permitted by law, Queensland House and Land Solutions shall not be liable for any indirect, special, consequential, or punitive damages arising from the use of our services or the purchase of house and land packages, including delays, quality issues, or changes in pricing.
9. Privacy and Data Protection
9. Privacy and Data Protection
We value your privacy. Any personal information collected during the course of your engagement with Home and Heart Property Solutions will be used in accordance with our Privacy Policy. We may share your information with third-party partners (such as finance brokers and builders) in order to facilitate the purchase process. By engaging with us, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.
We value your privacy. Any personal information collected during the course of your engagement with Home and Heart Property Solutions will be used in accordance with our Privacy Policy. We may share your information with third-party partners (such as finance brokers and builders) in order to facilitate the purchase process. By engaging with us, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.
10. Amendments to Terms
10. Amendments to Terms
Home and Heart Property Solutions reserves the right to update or amend these Terms at any time. Any changes will be effective immediately upon posting on our website. You are encouraged to review these Terms periodically to stay informed about any updates.
Home and Heart Property Solutions reserves the right to update or amend these Terms at any time. Any changes will be effective immediately upon posting on our website. You are encouraged to review these Terms periodically to stay informed about any updates.
11. Governing Law
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Queensland.
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Queensland.
12. Contact Information
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
1300 912 174
enquiries@homeandheartproperty.au
www.homeandheartproperty.au
If you have any questions or concerns regarding these Terms, please contact us at:
1300 912 174
enquiries@homeandheartproperty.au
www.homeandheartproperty.au